Customer relationship management - concepts and technologies
- Författare
- Stan Maklan Francis Buttle
- (Francis Buttle and Stan Maklan., Revised edition of the authors' Customer relationship management, 2015., Includes bibliographical references and index.)
- Genre
- Ej skönlitteratur, Bibliografi
- Språk
- Engelska
| Förlag | År | Ort | Om boken | ISBN |
|---|---|---|---|---|
| Routledge | 2019 | England, London | xxiii, 444 pages illustrations 25 cm | 978-1-138-49826-6, 978-1-138-49825-9 |
| Routledge | 2015 | Storbritannien, Abingdon, Oxon, New York, NY | xxv, 400 pages illustrated | 978-1-138-78982-1, 978-1-138-78983-8 |